Shackleton Reviews
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Denis Levin
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Online
I have purchased a number of items from Shackleton .
All their products are of a superior quality as they should be ,when you have name associated with "the boss",Sir Ernest Shackleton.
Customer service is outstanding and the tracking of orders , excellent.
I look forward to visiting your store in the coming months .
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Mandeep Bahra
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Great service in store and excellent product.
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Alex Pomadchin
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Where did you hear about Shackleton?
Internet
Review of the 2025 Pilot Jacket
I had been searching for a high-quality winter jacket for the past few months, primarily focusing on Canadian brands. However, one day I came across Shackleton, and it immediately caught my attention. Intrigued, I did some more research and found that most reviews were overwhelmingly positive. That gave me the confidence to go ahead and make the purchase.
A week later, my jacket arrived—and wow, I was blown away. The quality and craftsmanship are truly exceptional. While I live in the southern U.S., I frequently travel to Europe during the winter months, and I believe this jacket will be perfect for those trips.
One feature that particularly stood out to me was the side zipper for ventilation. I haven’t seen this in any other brand, and it’s a brilliant design choice. If it’s not too cold, you can unzip it slightly to let in some air, making it incredibly versatile.
Since I haven’t tested the jacket against extreme winter conditions yet, I can’t speak to its full performance, but so far, I’m extremely impressed. For the price, it’s an excellent investment. Thanks, Shackleton
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Steve M
Verified Buyer
Have just taken delivery of a new Kaplan cap.
I bought the original version when it first came out a year or two ago and it was good then.
But the material and clasp at the back have been further improved.
Superb product, exceptionally well designed.
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David Maxwell
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The jacket speaks for itself!
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Where did you hear about Shackleton?
Web
Quality counts - outerwear Ronne Jacket is perfect! Currently I have it on with a white tee- shirt - and at 10c outside it is so comfortable and warm!
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Steve Marks
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Visited the store
This is my First Shackelton Product. Love the quality and fit of the product, looking at the wider range for future purchases
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Shackleton replied:
Thank you for your feedback! We're so glad to hear that you love the quality and fit of the item.
Martin Lovell
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Bought many products before
I love it, have many Shackleton products now and this is to their amazing standard. Would highly recommend
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Shackleton replied:
Thank you for sharing your feedback!
Jui-Yao Yeh
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Additional feedback
The knitwear will be better. that Zip from top to bottom,not quarter.
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Where did you hear about Shackleton?
My interest about British heroes
Great! done well.
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Shackleton replied:
Thank you for your feedback!
Platon Lanitis
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Very good quality products but also excellent service. Nevin was great.
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Shackleton replied:
Thank you for sharing your feedback!
Stephen Johnston
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Where did you hear about Shackleton?
Video clip on Facebook
Absolutely fantastic jacket, I watch a lot of outdoor sports & the coat is great for harsh weather conditions. The only gripe is getting the zip past the chin guard is a bit tight, but this seems to becoming easier as the jacket gets used. 10/10
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Shackleton replied:
Thank you for taking the time to share your feedback with us!
Brandon Borrman
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Excellent shell. Performs as described in inclement weather, just keep in mind that this is a shell, so it's no insolated. The amount of storage, and layout, is perfect for trekking with a camera and all the necessities. The reinforced areas are highly appreciated and well placed.
One note on sizing. I was on the lower end of the XL size range, but ended up going with a L. The XL likely would have worked with heavy layers, but was too large for lighter ones.
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Shackleton replied:
Thank you for sharing your feedback. We're so happy to hear that that jacket has proven useful on your treks and we appreciate your comments regarding sizing!
Jonathan Stevens
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Priced as a premium brand, this certainly delivers the quality.
Well made and very comfortable.
This should last - time will tell.
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Russell Bennett
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The best of British expedition clothing. Using excellent manufacturers of their gear, incredibly well designed, I am so pleased they haven’t ever compromised their original quality ethos. I travel to the high arctic a lot and Shackleton has never let me down
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Shackleton replied:
We appreciate you taking the time to share your feedback!
Alan Smith
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Friend
Great staff, good selection in store and great product that I purchased.
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Shackleton replied:
We appreciate you sharing your feedback on our store!
Anonymous
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From a friend
Huge fan of Shackleton products - I have the Ross gilet, the parka, an Escape jacket and several jumpers; all well designed, beautifully made, high quality look and feel and extremely high performing. Faultless and friendly in-store service too.
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Shackleton replied:
Thank you for your feedback! We're so glad to hear you're happy with your purchases.
Timothy James
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Additional feedback
Staff were very helpful and accommodating during my purchase.
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London
I do have the pleasure of owning a Hero Sweater, Portland Merino Beanie and Kaplan Compact Cap. The good quality and fine detail of the products come across immediately. They are functional for purpose and comfortable to wear.I am very happy with my investment and it is and will be my 'go to' items over the years. Well done on your passion for delivering well thought through products, Shackelton.
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Shackleton replied:
Thank you for sharing your feedback with us! We're so glad to hear that you find our products to be functional and comfortable.
Verified BuyerShow Details
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Where did you hear about Shackleton?
Search
Really impressed with my jacket - loving the lite weight nature of this and the warmth it brings. It feels warmer after wearing it for 5-10 minutes and so very happy to endorse your product
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Shackleton replied:
Thank you for your feedback! We're so glad to hear that your jacket is keeping you warm.
Antony Smith
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Crowcube
Excellent product quality and design
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Shackleton replied:
Thank you for sharing your feedback!
Gareth Littlechild
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Where did you hear about Shackleton?
London Store
Excellent quality clothing - for leisure & the great outdoors. Great customer service and after sales service complete the package.
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Shackleton replied:
We appreciate you taking the time to share your feedback and we're so glad you're happy with the quality of the clothing.
Alan Mullen
Verified Buyer
Love this company clothing is great quality and fits perfectly for me,very hard to find these days with such high quality at reasonable prices, would highly recommend.
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Shackleton replied:
Thank you for your feedback!
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